We are committed to safeguarding the privacy of our website visitors. This policy sets out what data we may capture and how will will treat that data including any personal information you may give us.
We may collect some of the following information:
- Contact information including email address
- Any other information for surveys and/or offers
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- To process any orders
- We will also use your email address to confirm your order for you and to keep you informed of the progress of your order should any issues arise at any stage of the delivery process.
- By registering on our website with your email address and password this will benefit you so that when you revisit our website and login you will not need to re-enter your details when tracking orders or placing additional orders other than payment details which we do not store.
- Send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Emails will have an unsubscribe link enabling you to opt out at any time.
If you submit personal information for publication on our website (e.g. a review), we will publish and otherwise use that information in accordance with the license you grant to us.
No customer identifiable information will be disclosed to third parties, other than where necessary in the fulfilment of processing orders. We may however provide third parties with statistical information about our users, however this information will not contain anything that could be used to identify an individual user.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, data transmission over the internet is insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping any password and user details confidential. The only time we will ask for a password is when you log in to the website.
Any photographs submitted as part of an order are stored on our computer systems in digital format. They are retained for a period of time after order processing to assist with any post-order query or repeat order requests. However, after seven days and up to a maximum 13 weeks (depending on our file management deletion cycle), all copies are deleted. If you would like your images to be deleted immediately after order completion, or retained by us, please advise us accordingly and we will comply with your request.
Like most other web sites, we make use of server log files. The information inside log files can tell us information about your computer including your IP address, operating system, geographical location, browser type and version. Log files also store information regarding your use of this website such as the referral source, length of visit, page views, website navigation etc.
Cookies are small text files stored on your computer when you visit a website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. The text stored in a cookie can have several uses and may be required to enable the website to function properly. They can also be used to improve the visitors’ experience. Some examples are shown below.
- Keeping track of customers shopping cart contents
- Enable us to take and fulfill orders
- Goods delivery purposes
- They also form part of the log-in process
Google Analytics (_utma, _utmb, _utmc, _utmz)
These cookies are used to collect information about how visitors use our site. We use the information to analyse web traffic throughout our website. This helps us to improve our website and make information easier to find. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. More Info
Facebook (c_user and others)
These cookies are set by, and used by, Facebook. These cookies are used to identify your Facebook account (if you have one) so that when you click on a "Like" button it can associate that action with your specific Facebook account. More Info
These cookies are set by, and used by, Twitter. These cookies are used to identify your Twitter account (if you have one) so that when you click on a "Tweet" button it can associate that action with your specific Twitter account. More Info
Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer, however tat blocking all cookies can have a negative impact upon the usability of most websites.
Links to other websites
Our website may contain links to other websites of interest. However, once you have clicked one of these links to leave our site, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you may provide whilst visiting such sites Any external site is not covered by this policy.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have electronic and managerial procedures in place to safeguard and secure the information we collect online. We do not store any payment details as these are handled by our payment processer PayPal who have their own security measures in place to protect this data.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting you can opt out of this at any time by contacting us or clicking the unsubscribe link in any promotional emails.